Mom-Friendly Support

How can we help you grow your craft business?

Find answers, report issues, or send us feedback. We understand the unique challenges of building a business while being an amazing mom.

Share Your Success

Tell us how Aaura AI is helping your craft business grow - we love celebrating mom wins!

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Report an Issue

Something not working? We'll fix it fast so you can get back to growing your business.

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Request a Feature

Have an idea for a new feature? We'd love to hear it and make Aaura AI even better.

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Get Help

Need assistance with using Aaura AI or have questions? We're here to help.

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Browse Help Topics

Find answers to common questions and learn how to get the most out of Aaura AI

Getting Started

Features & Tools

Account & Billing

Troubleshooting

Frequently Asked Questions

Quick answers to common questions

How do I install the Chrome extension?

Visit the Chrome Web Store, search for "Aaura AI", and click "Add to Chrome". Once installed, you'll see the Aaura AI icon in your browser toolbar.

How do I cancel my subscription?

You can manage your subscription through Stripe's customer portal. Click here to access your billing portal where you can cancel, change plans, or update payment methods.

Why isn't the extension working on Etsy?

Make sure you're logged into your Aaura AI account and that the extension has permission to access Etsy. Try refreshing the page or restarting your browser. If issues persist, contact support.

How accurate is the market analysis?

Our AI analyzes real Etsy data and market trends to provide insights. While we strive for accuracy, market conditions change rapidly, so use our insights as one factor in your business decisions.

Do you offer refunds?

Yes! We offer a 30-day money-back guarantee for new subscriptions. If you're not satisfied, contact us within 30 days for a full refund.

Still Need Help?

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Other Ways to Reach Us

Email Support

Get help via email

support@aaura-ai.com
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Community

Join our Discord community for tips and peer support

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Documentation

Detailed guides and tutorials

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Self-service help